The common responsibilities for this position include handling user inquiries, technical troubleshooting, and support; assisting in system upgrading, testing, and maintenance; managing IT inventory and maintaining records; providing support for video conference meetings and events; assisting in IT projects as necessary; and working and traveling between different project locations occasionally. Additionally, the role involves accepting and registering service requests, providing first-line IT support, resolving failures promptly, managing user accounts and permissions, and offering technical guidance.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
Job classifications that have advertised a position
Academic degree required as indicated by all job postings
Job subclassifications that have advertised a position