The common responsibilities for this position include maintaining high visibility during service hours, ensuring smooth operations, improving member satisfaction, building relationships, promoting club services, assisting with promotions and sales, providing administrative support, and recording member profiles. Additionally, the role involves leading a team to service pension customers under MPF Schemes, managing enrolment, contributions, switching, and terminations, ensuring compliance with regulatory requirements, handling account operations, customer inquiries, scheme restructuring, regulatory reporting, and ad-hoc assignments. The responsibilities also encompass overseeing technical teams, managing procurement and contracts, reviewing technical reports, monitoring service provider performance, preparing budgets and maintenance schedules, providing guidance to technicians, and ensuring work quality and standards are met. Furthermore, the position includes preparing periodical analysis and status reports for senior management, implementing quality assurance programs, identifying product compliance risks, executing supplier assessments, drafting procedures, and communicating across functions to resolve quality assurance issues.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
Job classifications that have advertised a position
Academic degree required as indicated by all job postings
Job subclassifications that have advertised a position