The common responsibilities for this position include managing and supervising teams, enhancing service quality and operational efficiency, ensuring accuracy in daily operations, monitoring reconciliation breaks, recommending workflow improvements, reviewing team performance, preparing investigation reports, handling customer complaints, providing guidance and training, and managing project logistics. Additional duties involve conducting risk assessments, performing audits, preparing financial reports, managing recruitment activities, overseeing facilities management, executing quality assurance inspections, and executing community engagement programs. The role also requires conducting user research, analyzing data trends, collaborating with cross-functional teams, and ensuring compliance with regulatory requirements.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
Job classifications that have advertised a position
Academic degree required as indicated by all job postings
Job subclassifications that have advertised a position