Hotline Executive

Responsibility

The common responsibilities for this position include handling inbound calls and live chat for insurance claims, assisting with claim assessment, building and maintaining customer relationships, and maintaining a high level of customer service. The role also involves working on ad hoc duties as needed and requires effective communication and problem-solving abilities. Additionally, the position necessitates the ability to work independently and as part of a team efficiently.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%