The common responsibilities for this position include managing a team of claim and hotline staff to assess and approve claims, complaints, and complicated cases, providing training and support to team members, collaborating with cross-functional departments, ensuring operational procedures align with company standards, enhancing internal workflows, coordinating UAT activities, offering managerial advice, and streamlining procedures.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
Job classifications that have advertised a position
Academic degree required as indicated by all job postings
Job subclassifications that have advertised a position