Claims Hotline Executive

Responsibility

The common responsibilities for this position include handling inbound calls and live chat for general insurance claims, assisting in claim assessment, and building and maintaining customer relationships. The role also involves working on ad hoc duties, providing excellent customer service, and collaborating with the team to ensure efficient execution of tasks. Additionally, effective communication and strong problem-solving skills are essential for success in this role.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%