The common responsibilities for this position include handling customer inquiries through various channels, providing daily customer service, price quotation, and order follow-up duties. The role also involves enhancing the customer journey, collecting feedback, developing and maintaining relationships with stakeholders, conducting market research, expanding the client base, implementing operational flows, achieving customer service goals, and assisting in ad-hoc tasks as assigned.
The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.
The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.
Job classifications that have advertised a position
Academic degree required as indicated by all job postings
Job subclassifications that have advertised a position