Senior Manager

Responsibility

The common responsibilities for this position include managing post-sales account premium services for corporate and enterprise customers, enhancing operation workflow, monitoring service performance, analyzing data for improvement, leading customer service operations, proposing quality improvements, collaborating with stakeholders, presenting business analysis to management, identifying training needs for staff, acting as an escalation point in incident management, mobilizing resources, developing training programs, leading a team to achieve sales targets, expanding distribution channels, overseeing sales compliance, designing marketing strategies, implementing incentive programs, providing sales training, analyzing data, conducting offer evaluations, preparing reports, handling agency inquiries, supporting licensing logistics, monitoring production progress, executing recruitment projects, coordinating events, and providing project support.

Job Growth

Skills Requirement

The percentages next to each skill reflect the sector’s demands in these respective skills. E.g., 30% means this skill has been listed in 30% of all the job postings in this sector.

• Skill Categories
• Specific Skill Sets

Skills Distribution

The skills distribution tells you what specific skill sets are in demand. E.g., Skills with a distribution of “More than 50%” means that these skills are wanted in more than 50% of the job postings.

• More Than 70%
• More Than 50%
• More Than 30%
• More Than 10%